Refund policy

Return & Refund Policy

At Afroblax, we want you to feel confident shopping with us. If you are not fully satisfied with your purchase, we’re here to help.

Returns

We offer a 30-day return policy, meaning you have 30 days after receiving your order to request a return.

To qualify for a return:

  • The item must be unused, unworn, and in the same condition you received it.

  • The item must include original tags and packaging.

  • Proof of purchase or receipt is required.

To request a return, please contact us at info@afroblax.com.
Returns must be approved before sending any item back.

Return Address: [INSERT RETURN ADDRESS]

Once your return request is approved, we will provide return instructions and a return shipping label if applicable. Any items sent back without prior approval will not be accepted.

For any questions regarding returns, feel free to contact us anytime at info@afroblax.com.

Damaged or Incorrect Items

Please inspect your order as soon as it arrives. If your item is damaged, defective, or if you received the wrong product, contact us immediately so we can resolve the issue quickly.

Non-Returnable Items

Certain items cannot be returned, including:

  • Personalized or custom-made products

  • Perishable goods

  • Beauty and personal care products

  • Hazardous materials, flammable liquids, or gases

  • Sale items

  • Gift cards

If you are unsure whether your item qualifies for a return, please contact us before purchasing.

Exchanges

To receive a different item, the fastest option is to return the original product first. Once the return is approved, you can place a new order for the replacement item.

European Union Customers

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days without providing a reason.

Items must still be:

  • Unused and unworn

  • In original packaging

  • With tags attached

  • Accompanied by proof of purchase

Refunds

Once we receive and inspect your return, we will notify you regarding the approval status of your refund.

If approved, your refund will be issued to your original payment method within 10 business days. Please note that banks and credit card providers may require additional processing time.

If more than 15 business days have passed since your refund was approved, please contact us at info@afroblax.com.