Shipping policy
Shipping Policy
At AFROBLAX, we are committed to delivering your orders quickly and efficiently. Below are the details of our shipping procedures.
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
2. Shipping Rates and Estimates
Shipping charges for your order are calculated based on the weight of your items and will be displayed at checkout.
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Standard Shipping: Delivery typically takes 5 to 12 business days.
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Free Shipping: We offer Free Standard Shipping on all orders with a minimum purchase of 50.00 USD.
3. International Shipping
We offer shipping to various locations. Please note that your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. AFROBLAX is not responsible for these charges if they are applied and are the responsibility of the customer.
4. How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
5. Shipping to P.O. Boxes
Some carriers have limitations regarding shipping to P.O. Boxes. If your address falls into this category, we will reach out to you to ensure a smooth delivery.
6. Refunds, Returns, and Exchanges
In the event that your order arrives damaged, please email us as soon as possible at afroblaxstore@gmail.com with your order number and a photo of the item’s condition. We handle these issues on a case-by-case basis and will work toward a satisfactory solution.
Contact Information
If you have any further questions, please don't hesitate to contact us:
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Trade Name: AFROBLAX
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Email: info@afroblax.com
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Physical Address: 30 N Gould St, Sheridan WY 82801, United States
